What COVID-19 Means for Your Care
We have modified our clinic structure and workflow to ensure that we can continue caring for you in a manner that also promotes optimal public health practices for everyone’s safety.
We want to share with you some frequent questions that we have been getting from patients:
Is your clinic open? Can I get care at Edmonds Orthopedic Center?
What is a Telemedicine Appointment?
A telemedicine appointment is a technology-enabled face-to-face encounter with your doctor.
With telemedicine, we can do almost everything that we can during an in-person visit, except for three things: we cannot get x-rays; we cannot physically examine you; and we cannot perform any procedures like injections, reductions, or other minor procedures. However, we can prescribe therapy, order advanced imaging, arrange for consultations, and prescribe medicines.
Don’t worry about the technology—all you will have to do is click on a link that we email you and you will instantly be placed in the “waiting room.” No commute to our office and no parking hassles (we thought you might like that).
Will a Telemedicine Appointment work for everything?
No: If you have a new injury, we will need to see you in person to safely evaluate your condition. If you have just had surgery, we need to see you to check your wound and remove your sutures. We may need to have an x-ray to monitor proper healing of your injury. Your doctor will work with you to determine if you need an in-person appointment.
During your telemedicine appointment, your doctor will be carefully evaluating whether or not you need an in-person visit. If, after your telemedicine appointment, your doctor feels you need to be seen in the office, we will get you scheduled as soon as possible.
Don’t worry—if you do need to come to the office the day after your telemedicine visit, you will NOT be charged for two office visits. We are here to take care of you and do it in the safest and most socially responsible manner—we believe that this pathway is the best solution.
What if I do have a new injury or new problem?
Of course, if you believe that you have a medical emergency, you should call 911 or proceed immediately to the nearest Emergency Room. Fortunately, most orthopedic-related conditions can be dealt with in an office environment. We have a doctor on-call 24 hours a day, 7 days a week so please call us and tell us what happened. We are here to serve our community and will make sure you get the help you need.
How do I get an appointment?
Click here and we will contact you, or call our office at 425-673-3900 and we will schedule you with the appropriate doctor and your preferred visit type (in-person or telemedicine).
What is Edmonds Orthopedic Center doing for COVID-19 safety?
We follow the latest CDC recommendation for social distancing as well as environmental cleaning and disinfecting standards. Hand washing is our new favorite pastime and your doctor will wear a mask when in the exam room with you. All of our staff, including the doctors, have temperature and symptom checks before starting the day according to the latest CDC guidelines and recommendations. We take your safety seriously and also want to protect our wonderful staff.
We hope this information answers most of your questions about getting care at Edmonds Orthopedic Center during the COVID-19 National Health Emergency. If not, please contact us at 425-673-3900.
You can find more information on the Proliance Surgeons COVID-19: What You Need to Know webpage at https://www.proliancesurgeons.com/news-and-events/detail/covid-19-what-you-need-to-know
We are proud to be in a position to support our community, contributing to the overall public health response to COVID-19 by helping to minimize Emergency Room visits and reducing exposure to COVID-19 for our patients.
Together, we will get through this as we navigate the new normal. For now, stay safe, enjoy time with your family, wear a mask, wash your hands, and practice social distancing.
Edmonds Orthopedic Center